Power Phone-Ups® for Automotive Sales Consultants

Issues

Sales consultants can cost their dealerships thousands of dollars per month in lost profits and tarnish the dealership’s image because they can´t effectively persuade phone-ups to come to the dealership.

Audience

Automotive Sales Consultants.

Opportunities

• Dramatically increase the number of kept appointments from incoming calls.
• Leverage advertising dollars.

The Applied Concepts Solution

Power Phone-Ups® for Sales has been endorsed by automotive industry leaders as an innovative, cost-effective tool to increase floor traffic and sales. Your sales consultants learn and practice powerful, persuasive, appointment setting skills. Our training is unique because it occurs live during one-on-one sessions taught by our telephone coaches over the phone. Using an 800 number, your sales consultants call weekly for their 20-minute, personal training with our private-practice coaches.

Because the training takes place over the phone, it is realistic and the skills learned produce immediate results. With the time between training sessions, your sales consultants will more quickly turn callers into buyers. Further, they learn while working in the dealership during normal work hours.

The Program Includes

• Laminated dialog guide.
• Audio rehearsal tape.
• Salespersons’ tracking log.
• Use of a comprehensive, video-based, initial training course.
• Up to 16 private practice training sessions (1 per week) to build skills.
• Certificate of Achievement upon completion of the program.

Management Benefits

• Receptionist tracking log and dialog guide for tracking phone-ups.
• Detailed monthly progress reports on all participating sales consultants.
  
• Biweekly verbal updates reviewing increased sales performance.
  
• No travel cost or time away from the dealership for sales consultants.
  
• Tight control with modest management time and effort.

Summary

We know that gross profits in any sale are tied directly to the quality of the relationship the sales consultant has with the customer. That relationship starts on the phone. Power Phone-Ups® is a proven tool that will increase dealership unit sales and gross profits because it will bring more people through the door who otherwise might not come. The Power Phone-Ups® philosophy of personalized learning has gained us recognition from dealerships all over America.

Opportunity doesn’t knock… IT RINGS!!!™